Course curriculum

  • 1

    1.0 Introduction

    • About this course

    • About your site

    • 1.1 Company Introduction

    • 1.2 Prevention Not Correction Introduction

    • 1.3 Assessment
  • 2

    2.0 Quality Induction

    • 2.1 What quality means to the business

    • 2.2 Assessment
  • 3

    3.0 Who is responsible?

    • 3.1 Quality Management Team

    • 3.2 Quality Site Structure

    • 3.3 Assessment
  • 4

    4.0 Visible and Hidden Costs of Quality

    • 4.1 Diagram - Visible and Hidden Costs

    • 4.2 Visible Cost Examples

    • 4.3 Hidden Cost Examples

    • 4.4 Assessment
  • 5

    5.0 Prevention Not Correction

    • 5.1 The benefits of Prevention Not Correction

    • Our Quality Policy

    • Workmanship Assessment
  • 6

    6.0 What approach should you take

    • 6.1 What you should know?

    • 6.3 Self Certification

    • 6.2 Tools and materials
  • 7

    7.0 Final Assessment

    • Final Assessment Quiz

    • Feedback Survey